The Only Event In The Market Focusing On Business & Operational Excellence in Payments

“With every cent of margin squeezed across our markets,
it is more important than ever to be not just excellent operationally
………you need to be brilliant.”
 
Chris Skinner, Chairman, Financial Services Club

In these challenging times, when margins are being squeezed as never before, the players who are going to dominate the payments market of the future are working at maximising operational efficiency by leveraging what they have already to minimise costs, drive profitability and enhance customer service.  In hard times, when budgets are under pressure and discretionary spend is at an all time low, payments providers need to squeeze even more out of their existing systems and processes  - to find the opportunity for incremental cost savings and innovations without compromising on delivery to the client.

This highly topical two day conference will bring together 40+ key payments industry figures to address the real issues facing those institutions who want to lead the transaction banking market of the future.  They will debate business models for successstrategic directionkey operational issues; cost and revenue management; sourcing decisions; innovative product platforms and all important customer focus.  

All Your Networking Under One Roof

We understand how important networking is to our delegates and so we will provide you with plenty of opportunities to make new contacts and catch up with old friends. 

New for 2010: VIP Networking Roundtables - Read More

And...Don't miss the conference cocktail party!

View the Agenda for this year's Operational Excellence in Payments Event

    How To Maximise Efficiencies, Innovation, Client Service & Cut Costs By Improving Operational Leverage

    • Re-assessing your payments business model: what sort of payments provider do you want to be?  
    • Delivering excellence in payments – what do your customers really want?
    • Internal consolidation: how to think across silos and organisational boundaries.
    • How do you achieve optimal cost management for your payments business?
    • Practical measures to streamline the payments value chain: where can you achieve process and systems improvements? 
    • Operational risk management in payments: what are the key issues to address?
    • Effective management of liquidity and intraday liquidity risk in payments. 
    • What lessons can payments providers learn about lean operations from other industries?
    • The role for cloud computing in running an efficient IT operation.
    • How to achieve real time management and control when dealing with a patchwork of systems.
    • Re-visiting outsourcing: what are the critical questions? What is now “non core”?
    • What are the dynamics of insourcing for your bank?  How can you attract scale?
    • How to turn the pressure in the industry around liquidity, transparency and controls into an opportunity to deliver more value to your clients.
    • Winning the battle for market share in online payments
    • Which new technologies will prove to be the real disruptors in the payments landscape?       ...   Read More
    ICBI Event

    Over 40 leading industry speakers including:

    Harold Young
    Harold Young Managing Director and the Global Head of the Payments Franchise DEUTSCHE BANK
    Niclas Storz
    Niclas Storz Partner and Head of Transaction Banking and Payments Area THE BOSTON CONSULTING GROUP
    Jose Luis Calderon
    Jose Luis Calderon Head of Product Management, Europe, Global Transaction Banking BANCO SANTANDER
    Tom Isaac
    Tom Isaac Managing Director CITI
    Ruth Wandhöfer
    Ruth Wandhöfer Head of Payments Strategy, Treasury
    and Trade Solutions EMEA, GTS
    CITI
    Samee Zafar
    Samee Zafar Director EDGAR, DUNN & COMPANY
    Jad Khallouf
    Jad Khallouf Chief Executive STET
    Olivier Brissaud
    Olivier Brissaud Board Member EUROPEAN ASSOCIATION OF CORPORATE
    TREASURERS

    Associate Sponsors

    Media Partners